Privacy Policy
GoGreen Mobile Ride-Share Ft. Meyers Privacy Policy
At GoGreen Mobile Ride-Share Ft. Meyers our mission is to improve people’s lives with the
world’s best transportation, providing a platform to help you get from point A to point B. To do
that, we need to collect, use, and share some of your personal information. This Privacy Policy is
meant to help you understand how GoGreen Mobile Ride-Share Ft. Meyers does that and how to
exercise the choices and rights you have in your information. GoGreen Mobile Ride-Share Ft.
Meyers privacy homepage provides additional information about our commitment to respecting
your personal information, including ways for you to access and delete that information.
The Scope of This Policy
This policy applies to all GoGreen Mobile Ride-Share Ft. Meyers users, including Riders and
Drivers (including Driver applicants), and to all GoGreen Mobile Ride-Share Ft. Meyers services,
including our apps, websites, features, and other services (collectively, the “GoGreen Mobile RideShare Ft. Meyers Platform”). Please remember that your use of GoGreen Mobile Ride-Share Ft.
Meyers is also subject to our terms of service.
The Information We Collect
When you use GoGreen Mobile Ride-Share Ft. Meyers, we collect the information you provide,
usage information, and information about your device. We also collect information about you from
other sources like third-party services, and optional programs in which you participate, which we
may combine with other information we have about you. Here are the types of information we
collect about you:
A. Information You Provide to Us
Account Registration.When you create an account with GoGreen Mobile Ride-Share Ft. Meyers,
we collect the information you provide us with, such as your name, email address, phone number,
birth date, and payment information. You may choose to share additional info with us for your
Rider profile, like your photo or saved addresses (e.g., home or work), and set up other preferences
(such as your pronouns).
Driver Information. If you apply to be a Driver, we will collect the information you provide in
your application, including your name, email address, phone number, birth date, profile photo,
physical address, government identification number (such as social security number), driver’s
license information, vehicle information, and car insurance information. We collect the payment
information you provide us with, including your bank routing numbers, and tax information.
Depending on where you want to drive, we may also ask for additional business license or permit
information or other information to manage driving and programs relevant to that location. We
may need additional information from you at some point after you become a Driver, including
information to confirm your identity (like a photo or passport).
Ratings and Feedback. When you rate and provide feedback about Riders or Drivers, we collect
all of the information you provide in your feedback.
Communications. When you contact us or we contact you, we collect any information that you
provide, including the contents of the messages or attachments you send us
B. Information We Collect When You Use GoGreen Mobile Ride-Share Ft. Meyers
Location Information. Great rides start with an easy and accurate pickup. GoGreen Mobile RideShare Ft. Meyers collects location information (including GPS and Wi-Fi data) differently
depending on your GoGreen Mobile Ride-Share Ft. Meyers App settings and device permissions
as well as whether you are using the platform as a Rider or Driver:
- Riders: We collect your device’s precise location when you open and use GoGreen Mobile Ride-Share Ft. Meyers app, including while the app is running in the background from the time you request a ride until it ends. GoGreen Mobile Ride-Share Ft. Meyers also tracks the precise location of all vehicles at all times.
- Drivers: We collect your device’s precise location when you open and use the app, including while the app is running in the background when it is in driver mode. We also collect precise location for a limited time after you exit driver mode to detect ride incidents and continue collecting it until a reported or detected incident is no longer active.
Usage Information. We collect information about your use of GoGreen Mobile Ride-Share
Platform Florida, including ride information like the date, time, destination, distance, route,
payment, and whether you used a promotional or referral code. We also collect information about
your interactions with GoGreen Mobile Ride-Share Ft. Meyers like our apps and websites,
including the pages and content you view and the dates and times of your use.
Device Information. We collect information about the devices you use to access GoGreen Mobile
Ride-Share Platform Florida , including device model, IP address, type of browser, version of
operating system, identity of carrier and manufacturer, radio type (such as 4G and 5G), preferences
and settings (such as preferred language), Platform installations, device identifiers, advertising
identifiers, and push notification tokens. If you are a Driver, we also collect mobile sensor data
from your device (such as speed, direction, height, acceleration, deceleration, and other technical
data).
Communications Between Riders and Drivers. We work with a third party to facilitate phone
calls and text messages between Riders and Drivers without sharing either party’s actual phone
number with the other. But while we use a third party to provide the communication service, we
collect information about these communications, including the participants’ phone numbers, the
date and time, and the contents of SMS messages. For security purposes, we may also monitor or
record the contents of phone calls made through GoGreen Mobile Ride-Share Ft. Meyers, but we
will always let you know we are about to do so before the call begins.
Address Book Contacts. You may set your device permissions to grant GoGreen Mobile RideShare Platform Florida access to your contact lists and direct GoGreen Mobile Ride-Share Ft.
Meyers to access your contact list, for example to help you refer friends to GoGreen Mobile RideShare Platform Florida. If you do this, we will access and store the names and contact information
of the people in your address book.
Cookies, Analytics, and Third-Party Technologies. We collect information through the use of
“cookies”, tracking pixels, data analytics tools like Google Analytics, SDKs, and other third – party
technologies to understand how you navigate through GoGreen Mobile Ride-Share Ft. Meyers
Platform and interact with GoGreen Mobile Ride-Share Ft. Meyers advertisements, to make your
GoGreen Mobile Ride-Share Ft. Meyers experience safer, to learn what content is popular, to
improve your site experience, to serve you better ads on other sites, and to save your preferences.
Cookies are small text files that web servers place on your device; are designed to store basic
information and to help websites and apps recognize your browser. We may use both session
cookies and persistent cookies. A session cookie disappears after you close your browser. A
persistent cookie remains after you close your browser and may be accessed every time you use
GoGreen Mobile Ride-Share Platform Florida. You should consult your web browser(s) to modify
your cookie settings. Please note that if you delete or choose not to accept cookies from us, you
may miss out on certain features of GoGreen Mobile Ride-Share Platform Florida.
C. Information We Collect from Third Parties
Third-Party Services. Third -party services provide us with information needed for core aspects
of GoGreen Mobile Ride-Share Ft. Meyers, as well as for additional services, programs, loyalty
benefits, and promotions that can enhance your GoGreen Mobile Ride-Share Ft. Meyers
experience. These third-party services include background check providers, insurance partners,
financial service providers, marketing providers, and other businesses. We obtain the following
information about you from these third-party services:
- Information to make GoGreen Mobile Ride-Share Ft. Meyers safer, like background check information for drivers.
- Information about your participation in third-party programs that provide things like insurance coverage and financial instruments, such as insurance, payment, transaction, and fraud detection information.
- Information to operationalize loyalty and promotional programs or applications, services, or features you choose to connect or link to your GoGreen Mobile Ride-Share Ft. Meyers account, such as information about your use of such programs, applications, and services.
- • Information about you. is provided by specific services, such as demographic and market segment information.
Enterprise Programs. If you use GoGreen Mobile Ride-Share Ft. Meyers through your employer
or other organization that participates in one of our GoGreen Mobile Ride-Share Ft. Meyers
Business Enterprise Network Programs, we will collect information about you from those parties,
such as your name and contact information.
Concierge Service. Sometimes another business or entity may order you a GoGreen Mobile RideShare Ft. Meyers ride. If an organization has ordered a ride for you using our Concierge service,
they will provide us your contact information and the pickup and drop-off location of your ride.
Referral Programs. Friends help friends use GoGreen Mobile Ride-Share Ft. Meyers If someone
refers you to GoGreen Mobile Ride-Share Application, we will collect information about you from
that referral including your name and contact information.
Other Users and Sources. Other users or public or third-party sources such as law enforcement,
insurers, media, or pedestrians may provide us information about you, for example as part of an
investigation into an incident or to provide you support.
How We Use Your Information
We use your personal information to:
- Provide GoGreen Mobile Ride-Share Platform Florida.
- Maintain the security and safety of GoGreen Mobile Ride Share Platform Florida and its users.
- Build and maintain GoGreen Mobile Ride-Share Ft. Meyers community.
- Provide customer support.
- Improve GoGreen Mobile Ride-Share Ft. Meyers.
- Respond to legal proceedings and obligations.
Providing GoGreen Mobile Ride-Share Platform Florida. We use your personal
information to provide an intuitive, useful, efficient, and worthwhile experience on our platform.
To do this, we use your personal information to:
- Verify your identity and maintain your account, settings, and preferences.
- Connect you to your rides and track their progress.
- Calculate prices and process payments.
- Allow Riders and Drivers to connect regarding their ride and to choose to share their location with others.
- Communicate with you about your rides and experience.
- Collect feedback regarding your experience.
- Facilitate additional services and programs with third parties;
- Operate contests, sweepstakes, and other promotions.
Maintaining the Security and Safety of GoGreen Mobile Ride-Share Ft. Meyers and its
Users. Providing you a secure and safe experience drives our platform, both on the road
and on our apps. To do this, we use your personal information to:
- Authenticate users.
- Verify that Drivers and their vehicles meet safety requirements.
- Investigate and resolve incidents, accidents, and insurance claims.
- Encourage safe driving behavior and avoid unsafe activities.
- Find and prevent fraud.
- Block and remove unsafe or fraudulent users from GoGreen Mobile Ride-Share Ft. Meyers.
Building and Maintaining GoGreen Mobile Ride-Share Ft. Meyers Community.
GoGreen
Mobile Ride-Share Ft. Meyers works to be a positive part of the community. We use your personal
information to:
- Communicate with you about events, promotions, elections, and campaigns.
- Personalize and provide content, experiences, communications, and advertising to promote and grow GoGreen Mobile Ride-Share Ft. Meyers.
- Help facilitate donations you choose to make through GoGreen Mobile Ride-Share Ft. Meyers.
Providing Customer Support. We work hard to provide the best experience possible, including
supporting you when you need it. To do this, we use your personal information to:
- Investigate and assist you in resolving questions or issues you have regarding GoGreen Mobile Ride-Share Ft. Meyers.
- Provide you support 24/7 and 365.
Improving GoGreen Mobile Ride-Share Ft. Meyers. We are always working to
improve your experience and provide you with new and helpful features. To do this, we use your
personal information to:
- Perform research, testing, andanalysis
- Develop new products, features, partnerships, and services
- Prevent, find, and resolve software or hardware bugs and issues
- Monitor and improve our operations and processes, including security practices, algorithms, and other modeling
Responding to Legal Proceedings and Requirements. Sometimes the law, government entities,
or other regulatory bodies impose demands and obligations on us with respect to the services we
seek to provide. In such a circumstance, we may use your personal information to respond to those
demands or obligations.
How We Share Your Information
We do not sell your personal information. To make GoGreen Mobile Ride-Share Ft. Meyers work,
we may need to share your personal information with other users, third parties, and service
providers. This section explains when and why we share your information.
A. Sharing Between GoGreen Mobile Ride-Share Ft. Meyers Users
Riders and Drivers
Rider information shared with Driver: Upon receiving a ride request, we share with the Driver the
Rider’s pickup location, name, profile photo, rating, Rider statistics (like approximate number of
rides and years as a Rider), and information the Rider includes in their Rider profile (like preferred
pronouns). Upon pickup and during the ride, we share with the Driver the Rider’s destination and
any additional stops the Rider inputs into GoGreen Mobile Ride-Share Ft. Meyers app. Once the
ride is finished, we also eventually share the Rider’s rating and feedback with the Driver. (We
remove the Rider’s identity associated with ratings and feedback when we share it with Drivers,
but a Driver may be able to identify the Rider that provided the rating or feedback.)
Driver information shared with Rider: Upon a Driver accepting a requested ride, we will share
with the Rider the Driver’s name, profile photo, preferred pronouns, rating, real-time location, and
the vehicle make, model, color, and license plate, as well as other information in the Driver’s
GoGreen Mobile Ride-Share Ft. Meyers profile, such as information Drivers choose to add (like
country flag and why you drive) and Driver statistics (like approximate number of rides and years
as a Driver).
Although we help Riders and Drivers communicate with one another to arrange a pickup, we do
not share your actual phone number or other contact information with other users. If you report a
lost or found item to us, we will seek to connect you with the relevant Rider or Driver, including
sharing actual contact information with your consent.
Shared Ride Riders. When Riders use a GoGreen Mobile Ride-Share Ft. Meyers Shared ride, we
share each Rider’s name and profile picture to ensure safety. Riders may also see each other’s
pickup and drop-off locations as part of knowing the route while sharing the ride.
Rides Requested or Paid for by Others. Some rides you take may be requested or paid for by
others. If you take one of those rides using your GoGreen Mobile Ride-Share Ft. Meyers Business
Profile Account, a code or coupon, a subsidized program (e.g., transit or government), or a
corporate credit card linked to another account, or another user otherwise requests or pays for a
ride for you, we may share some or all of your ride details with that other party, including the date,
time, charge, rating given, region of trip, and pick up and drop off location of your ride.
Referral Programs. If you refer someone to GoGreen Mobile Ride-Share Ft. Meyers Platform,
we will let them know that you generated the referral. If another user referred you, we may share
information about your use of GoGreen Mobile Ride-Share Ft. Meyers with that user. For example,
a referral source may receive a bonus when you join GoGreen Mobile Ride-Share Ft. Meyers App
or complete a certain number of rides and would receive such information.
B. Sharing With Third-Party Service Providers for Business Purposes
Depending on whether you’re a Rider or a Driver, GoGreen Mobile Ride-Share Ft. Meyers may
share the following categories of your personal information for a business purpose.
(as we have done for the preceding 12 months) to provide you with a variety of GoGreen Mobile
Ride-Share Ft. Meyers Platform App’s features and services:
- Personal identifiers, such as your name, address, email address, phone number, date of birth, government identification number (such as social security number), driver’s license information, vehicle information, and car insurance information.
- Financial information, such as bank routing numbers, tax information, and any other payment information you provide us.
- Commercial information, such as ride information, Driver/Rider statistics and feedback, and Driver/Rider transaction history.
- Internet or other electronic network activity information, such as your IP address, type of browser, version of operating system, carrier and/or manufacturer, device identifiers, and mobile advertising identifiers; and Location data.
We disclose those categories of personal information to service providers to fulfill the following
business purposes:
- Maintaining and servicing your account. GoGreen Mobile Ride-Share Ft. Meyers account.
- Processing or fulfilling rides.
- Providing you with customer service.
- Processing Rider transactions.
- Processing Driver applications and payments.
- Verifying the identity of users.
- Detecting and preventing fraud.
- Processing insurance claims.
- Providing Driver loyalty and promotional programs.
- Providing marketing and advertising services to GoGreen Mobile Ride-Share Ft. Meyers.
- Providing financing.
- Providing requested emergency services.
- Providing analytics services to GoGreen Mobile Ride-Share Ft. Meyers.
- Undertaking internal research to develop GoGreen Mobile Ride-Share Ft. Meyers.
C. For Legal Reasons and to Protect GoGreen Mobile Ride-Share Ft. Meyers.
We may share your personal information in response to a legal obligation, or if we have determined
that sharing your personal information is reasonably necessary or appropriate to:
- Comply with any applicable federal, state, or local law or regulation, civil, criminal or regulatory inquiry, investigation or legal process, or enforceable governmental request.
- Respond to legal process (such as a search warrant, subpoena, summons, or court order)
- Enforce our Terms of Service
- Cooperate with law enforcement agencies concerning conduct or activity that we reasonably and in good faith believe may violate federal, state, or local law; or
- Cooperate with law enforcement agencies concerning conduct or activity that we reasonably and in good faith believe may violate federal, state, or local law; or
D. In Connection with Sale or Merger
We may share your personal information while negotiating or in relation to a change of corporate
control such as a restructuring, merger, or sale of our assets.
E. Upon Your Further Direction
With your permission or upon your direction, we may disclose your personal information to
interact with a third party or for other purposes.
How We Store and Protect Your Information
We retain your information for as long as necessary to provide you and our other users GoGreen
Mobile Ride-Share Ft. Meyers. This means we keep your profile information for as long as you
maintain an account. We retain transactional information such as rides and payments for at least
seven years to ensure we can perform legitimate business functions, such as accounting for tax
obligations. If you request account deletion, we will delete your information as set forth in the
“Deleting Your Account” section below.
We take reasonable and appropriate measures designed to protect your personal information. But
no security measures can be 100% effective, and we cannot guarantee the security of your
information, including against unauthorized intrusions or acts by third parties.
Your Rights and Choices Regarding Your Data
As explained more below and on our privacy homepage, GoGreen Mobile Ride-Share Ft. Meyers
provides ways for you to access and delete your personal information as well as exercise other data
rights that give you certain control over your personal information.
A. All Users
Email Subscriptions. You can always unsubscribe from our commercial or promotional emails
by clicking unsubscribe in those messages. We will still send you transactional and relational
emails about your use of GoGreen Mobile Ride-Share Ft. Meyers.
Text Messages. You can opt out of receiving commercial or promotional text messages by texting
the word END to 00000 from the mobile device receiving the messages. You may also opt out of
receiving all texts from GoGreen Mobile Ride-Share Ft. Meyers (including transactional or
relational messages) by texting the word STOPALL to 00000 from the mobile device receiving
the messages. Note that opting out of receiving all texts may impact your use of GoGreen Mobile
Ride-Share Ft. Meyers App. Drivers can also opt out of driver-specific messages by texting STOP
in response t o a driver SMS. To re-enable texts, you can text START in response to an unsubscribe
confirmation SMS.
Push Notifications. You can opt out of receiving push notifications through your device settings.
Please note that opting out of receiving push notifications may impact your use of GoGreen Mobile
Ride-Share Ft. Meyers (such as receiving a notification that your ride has arrived).
Profile Information. You can review and edit certain account information you have chosen to add
to your profile by logging in to your account settings and profile.
Location Information. You can prevent your device from sharing location information through
your device’s system settings. But if you do, this may impact GoGreen Mobile Ride-Share Ft.
Meyers App’s ability to provide you with our full range of features and services.
Cookie Tracking. You can modify your cookie settings on your browser, but if you delete or
choose not to accept our cookies, you may be missing certain features of GoGreen Mobile RideShare Ft. Meyers App.
Do Not Track. Your browser may offer you a “Do Not Track” option, which allows you to signal
to operators of websites and web applications and services that you do not want them to track your
online activities. GoGreen Mobile Ride-Share Ft. Meyers does not currently support Do Not Track
requests at this time.
Deleting Your Account. If you would like to delete your GoGreen Mobile Ride-Share Ft. Meyers
account, please visit our privacy homepage. In some cases, we will be unable to delete your
account, such as if there is an issue with your account related to trust, safety, or fraud. When we
delete your account, we may retain certain information for legitimate business purposes or to
comply with legal or regulatory obligations. For example, we may retain your information to
resolve open insurance claims, or we may be obligated to retain your information as part of an
open legal claim. When we retain such data, we do so in ways designed to prevent its use for other
purposes.
B. Florida Residents
The Florida Consumer Privacy Act provides some Florida residents with the additional rights listed
below. To exercise these rights, see the “Exercising Your Florida Privacy Rights” section or visit
our privacy homepage.
Right to Know. You have the right to know and see what data we have collected about you over
the past 12 months, including:
- The categories of personal information we have collected about you
- The categories of sources from which personal information is collected
- The business or commercial purpose for collecting your personal information
- The categories of third parties with whom we have shared your personal information
- The specific pieces of personal information we have collected about you
Right to Delete. You have the right to request that we delete the personal information we have
collected from you (and direct our service providers to do the same). There are a number of
exceptions, however, that include, but are not limited to, when the information is necessary for us
or a third party to do any of the following:
- Complete your transaction
- Provide you a good service
- Perform a contract between us and you
- Protect your security and prosecute those responsible for breaching
- Fix our system in case of a bug
- Protect the free speech rights of you or other users
- Engage in public or peer -reviewed scientific, historical, or statistical research in the
- Make other internal and lawful uses of the information that are compatible with the context in which you provided it
Other Rights. You can request certain information about our disclosure of personal information
to third parties for their own direct marketing purposes during the preceding calendar year. This
request is free and may be made once a year. You also have the right not to be discriminated against
for exercising any of the rights listed above.
Exercising Your Florida Privacy Rights. To request access to or deletion of your personal
information, or to exercise any other data rights under Florida law, please contact us using one of
the following methods:
Website: You may visit our privacy homepage to authenticate and exercise rights via our website.
Email webform: You may write to us to exercise rights.
To respond to some rights, we will need to verify your request either by asking you to log in and
authenticate your account or otherwise verify your identity by providing information about
yourself or your account. Authorized agents can make a request on your behalf if you have given
them legal power of attorney, or we are provided proof of signed permission, verification of your
identity, and confirmation that you provided the agent permission to submit the request.
Response Timing and Format.We aim to respond to a consumer request for access or deletion
within 45 days of receiving that request. If we require more time, we will inform you of the reason
and extension period in writing.
Children’s Data
GoGreen Mobile Ride-Share Ft. Meyers is not directed at children, and we do not knowingly
collect personal information from children under the age of 18. If we find out that a child under 18
has given us personal information, we will take steps to delete that information. If you believe that
a child under the age of 18 has given us personal information, please contact us at our Help Center.
Links to Third-Party Websites
GoGreen Mobile Ride-Share Ft. Meyers may contain links to third–party websites. Those websites
may have privacy policies that differ from ours. We are not responsible for those websites, and we
recommend that you review their policies. Please contact those websites directly if you have any
questions about their privacy policies.
Changes to This Privacy Policy
We may update this policy from time to time as GoGreen Mobile Ride-Share Ft. Meyers changes
and privacy law evolves. If we update it, we will do so online, and if we make material changes,
we will let you know through GoGreen Mobile Ride-Share Ft. Meyers or by some other method
of communication like email. When you use GoGreen Mobile Ride-Share Platform Florida, you
agree to the most recent terms of this policy.
Contact Us
If you have any questions or concerns about your privacy or anything in this policy, including if
you need to access this policy in an alternative format email us at
customersupport@gogreenftmeyers.com